Golden Soviva Vip, Port El Kantaoui

The hotel rooms looked nothing like the photos, with various issues like broken furniture, dirty grouting, and mismatched beds, but were cleaned daily. Service was exceptional, allowing guests extra perks even after all-inclusive had ended. The location offers entertainment and pristine surroundings, but food quality could be better. Overall, the facilities met expectations.

The hotel had a hairdryer and shaving point in the rooms, but they looked nothing like the photos - broken beside table, TV, and bin, with moldy grouting around the bath. The beds were uneven due to different thicknesses, and there were ants present. Despite the effort of the bell staff and porter, laundry services, and tours assistance, the lack of customer service skills was notable. The location was convenient with entertainment options nearby, although the presence of many Russians was a downside. The dining experience was subpar with leftover snacks and unfortunate timing. The facilities were lacking, and the price did not reflect value for money.

The hotel was a bit disappointing overall. The rooms, despite being clean, were basic and not as advertised in the photos. The service, although helpful, fell short of expectations.

The hotel rooms were very good but had some issues like broken furniture and weak AC. The service was exceptional with staff going out of their way to assist. The location had beautiful views and was close to shops and restaurants. The dining experience was average with some outdated food choices.

After a two-week holiday, the hotel's pool slides were fantastic and very large, although the rooms looked nothing like the photos with various issues such as broken furniture, weak AC, and an army of ants. However, the decor was great.